How can we help?

Check in when you arrive at a partner studio by opening the Check-in tab and scanning the QR code at the front desk. Every class earns 1 point at that studio. Your first class of the day counts, as long as it runs 40 minutes or longer.

Take 4 classes at the same studio in one week (Monday to Sunday) and you earn +1 bonus point on top.

Each studio has its own balance and its own set of rewards, so points earned at one studio can't be spent at another.

Only if you stop training there. If a full month passes with no points earned at a studio, that studio's balance resets to zero.

Once you reach a reward tier, open Rewards and tap Redeem. You'll get a code to show in store or enter online. After you've used it, mark it as used in your wallet.

Email us with the reward name and the partner, and we'll sort it out with them directly.

Kintra launches publicly in 2027. We're piloting with a small group of members in London now. Join the waitlist to hear first.

Email us from the address you signed up with and ask us to delete your account. We'll remove your personal data promptly. See our Privacy Policy for details.